Get Support

I'm here to help! Get assistance with any questions or issues you might have.

Choose Your Support Method

Multiple ways to get help, from community support to direct contact

Discord Communities

Join our active Discord communities for the fastest support and feature discussions.

Recommended - Fastest Response

Email Support

Prefer email? Send me a message and I'll get back to you as soon as possible.

rxliuli@gmail.com
Direct email support
Response time: Usually within 24 hours

Before Contacting Support

Check the FAQ

Visit each extension's page for frequently asked questions and solutions.

Search Discord

Search our Discord communities for similar issues that may have been resolved.

Update Extension

Make sure you're using the latest version of the extension.

Frequently Asked Questions

Extension not working after browser update

Browser updates can sometimes cause extensions to stop working temporarily.

Solution: Try disabling and re-enabling the extension, or restart your browser.

Twitter/X tools not detecting elements

Twitter/X frequently updates their interface, which can affect extension functionality.

Solution: Check for extension updates, or report the issue in our Discord for a quick fix.

Data export seems slow or stuck

Large exports can take time due to Twitter's rate limiting.

Solution: This is normal behavior. The extension will automatically handle rate limits and continue in the background.

30-Day Money-Back Guarantee

Not satisfied with your purchase? Get a full refund within 30 days, no questions asked. Just contact me via Discord or email with your purchase details.

100% Risk-Free Purchase