Refund Policy

We stand behind our products with a 30-day money-back guarantee.

30-Day Money-Back Guarantee

We're confident you'll love our extensions. If you're not completely satisfied with your purchase, you can request a full refund within 30 days - no questions asked.

100% Risk-Free Purchase

Refund Timeframe

You have 30 days from the date of purchase to request a refund. Refunds requested after this period cannot be processed.

How to Request a Refund

To request a refund, please contact us through one of the following methods:

Email Support

Send an email to:

rxliuli@gmail.com

Discord Support

Join our Discord community:

Discord Server

Required Information

When requesting a refund, please include the following information:

  • Purchase date and transaction ID
  • Email address used for the purchase
  • Name of the extension purchased
  • Brief reason for the refund request (optional)

Processing Time

Once we receive your refund request, we will process it within 3-5 business days. The refund will be credited back to your original payment method. Depending on your bank or credit card company, it may take an additional 3-10 business days for the refund to appear in your account.

Refund Conditions

Eligible for Refund

All purchases are eligible for a full refund within 30 days, regardless of the reason.

After 30 Days

Refunds cannot be processed for purchases older than 30 days from the purchase date.

Questions About Refunds?

If you have any questions about our refund policy or need assistance with a refund request, don't hesitate to contact us. We're here to help and want to ensure you have a positive experience.